Quality Policy Quality Policy

Quality policy

ISO9001 Certification

As part of our quality improvement activities aimed at enhancing customer satisfaction, we obtained the ISO9001:2015 certification, an international standard for quality management systems, on July 17, 2020.

Overview of ISO9001 Certification

Applicable Standard ISO9001:2015
Registration Number JQA-QMA16620
Registration Date July 17, 2020
Validity Period From July 17, 2023 to July 16, 2026
Scope of Registration Design, development, maintenance, and operation of information systems in the headquarters department for contracted system services
Certification Body Japan Quality Assurance Organization (JQA)

Basic Philosophy on Quality

As a company responsible for building highly convenient information systems, we promise to contribute to our customers with reliability, security, and satisfaction by conducting highly reliable management.

Basic Policy

  1. We aim to enhance customer satisfaction through quality assurance achieved by ensuring reliable business management and strengthening technical capabilities.
  2. We comply with applicable laws, regulations, contractual requirements, and internal standards in conducting our business activities.
  3. We strive to improve the professional skills of our employees and promote training and awareness activities to enhance their awareness and motivation.
  4. We operate the quality management system, continually improve it, and enhance its effectiveness.
  5. We set quality objectives based on management policies and quality policies, thoroughly communicate them to all employees, and actively work toward achieving them.
November 1, 2019
ALJ Co., Ltd.
President Hiroyuki Kugishima

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